Careers with the Community Safety Unit

• You must be a Canadian citizen or a permanent resident of Canada.
• You must be at least 18 years of age.
• You must be physically and mentally able to perform the duties of the position, having regard to his or her safety and the safety of members of the public.
• Be of good character.
• You must have a minimum educational requirement in addition to having a secondary school diploma or equivalent; i.e. you have successfully graduated from an accredited university or college.

Note: For those applicants who do not possess a university degree or a recognized community college diploma, consideration may be given to those who have three years of related experience in policing, law enforcement, security, or other applicable fields and can demonstrate a satisfactory knowledge of the laws of Canada and the Province of Ontario.

• You must have no criminal convictions without pardon and be able to qualify for, be appointed to and maintain Special Constable Status through background checks conducted by the Toronto Police Service and receive clearance from the Ontario Provincial Police, the Royal Canadian Mounted Police and other jurisdictional authorities for access to CPIC and other restricted databases. Please note: these clearances are a condition of employment and must be maintained.
• You must possess a non-probationary, valid Ontario class “G” driver’s license with a satisfactory driving record (a three-year uncertified Driver's record must be submitted with your application); Please visit the Service Ontario website for more information.
• All applicants must have a current, valid Standard First Aid and Level “C” CPR and AED Certificate.
• Must have a minimum of 20/40 (uncorrected) vision, with normal colour acuity.
• You must pass all portions of the OACP Certificate of Results (including the written examination, hearing, and vision standards) and have the completed certificate before application.
• You must demonstrate excellent communication skills and be able to deal respectfully and effectively with all Toronto Community Housing Corporation communities. Must be able to exercise discretion and confidentiality.

Only selected applicants will be contacted and invited to begin the Special Constable Recruiting Process.

Applicants MUST pass each stage of the Special Constable Recruiting Process.

Application must include: 

1. Resume (cover letter optional). 

2. Copy of proof of citizenship or permanent residence status. 

3. Copy of last successful completion of education: Secondary School Diploma, Post Secondary Diploma/Degree or certified copy of transcripts, or equivalency. 

4. Copy of valid Standard First Aid, Level “C” CPR and AED Certificate. 

5. Copy of valid and fully completed OACP (Ontario Association of Chief’s of Police) Certificate. 

6. Copy of valid “G” Ontario Driver’s License, with no more than three demerit points, permitting you to drive in Ontario with full driving privileges, includes a current copy of a Ministry of Transportation Statement of Driving Record (a three year uncertified Driver's record can be requested online from Service Ontario).

7. A current copy (no more than three months old) of a Vulnerable Sector Screening Check letter from a police service (TCHC will accept VSS clearance letters from any police service or agency authorized to conduct this level of check).

The test will consist of 20 multiple choice general knowledge/aptitude questions, which applicants will be given one hour to complete. 

Candidates must produce the original valid and fully completed (including medical/vision/hearing assessment, testing and fitness logs) OACP (Ontario Association of Chief’s of Police) Certificate and their valid Ontario Driver's in order to write the general knowledge test. Applicants who have not completed all sections of the OACP certificate cannot continue with the hiring process. 

The top candidates from Applicant Testing are invited to meet with an interview panel to demonstrate their competencies for the position in a behavioral based interview. 

Applicants who are contacted for an interview will be asked to and MUST present all original documents:  

1.  All educational documents referenced in their resume, and which were scanned with the initial application, including: Secondary School Diploma, Post Secondary School Diploma/Degree/Certificates or certified copy of transcripts, or equivalency.

2. Valid Standard First Aid, Level “C” CPR and AED Certificate. 

3. Valid and complete OACP (Ontario Association of Chief’s of Police) Certificate. 

4. Valid “G” Ontario Driver’s License, with no more than three demerit points, permitting you to drive in Ontario with full driving privileges, includes a current copy of a Ministry of Transportation Statement of Driving Record (a three-year uncertified Driver's record can be requested online from Service Ontario.

5. Valid copy (no more than three months old) of a Vulnerable Sector Screening Check letter from a police service (TCHC will accept VSS clearance letters from any police service or agency authorized to conduct this level of check). 

The top candidates from the In Person Interview may be invited to complete a Person Background Questionnaire (PBQ), to conduct a full background investigation. 

Candidates MUST pass all security clearances, as well as background investigations, credit, and reference checks. 

Toronto Housing Community Corporation will also be conducting employment reference checks. 

Please note that reaching this stage does not guarantee an offer of employment even if the background check and references have been passed. Selections are based on combined scores throughout the entire hiring process. 

Successful Applicants will receive an offer of employment, which will include your start date, reporting location and any other pertinent details. Successful candidates may also be asked to attend the Community Safety Unit Equipment Stores office before their start date to be fitted for their issued uniform. 

New employees MUST successfully complete all conditions in the Offer of Employment within their 12-month probationary period. 

Application/resume should be submitted through the Toronto Community Housing Careers page. 

Your application package must include: 

1. Resume (cover letter optional). 

2. Copy of proof of citizenship or permanent residence status. 

3. Copy of last successful completion of education: Secondary School Diploma, Post Secondary Diploma/Degree or certified copy of transcripts, or equivalency. 

Members of the Community Safety Unit Management Group and People and Culture departments will review all applications and ensure that applicants meet the minimum standards for the posting. Any applicant who does not meet the minimum standards will be screened out.

Applicants who have been screened will be invited to complete critical testing which is specific for this position. Applicants must pass critical testing to proceed forward. 

Critical testing includes scenarios which will test an applicant's abilities to take information in, accurately document it on a computer and relay information. This focuses on competencies including: 

• short and long-term memory 
• spelling, grammar, and clarity 
• multi-tasking 
• reading comprehension 
• numerical ability 
• map reading 

The top candidates from Applicant Testing are invited to meet with an interview panel to show their competencies for the position in a behavioural interview. 

Applicants who are contacted for an interview will be asked to and MUST present all original documents:

1. All educational documents referenced in their resume, and which were scanned with the initial application, including: Secondary School Diploma, Post Secondary School Diploma/Degree/Certificates or certified copy of transcripts or equivalency. 

Applicants successful in their interview, may be invited to complete a Pre-Employment Background check, which is conducted by an authorized Ontario Police Service as those successful in the hiring process will have access to confidential and/or privileged information during their duties.

Applicants will also have references checked by Toronto Community Housing at this stage.

Applicants must pass both their background investigation and Toronto Community Housing employment reference checks to move forward in the hiring process. 

Applicants who have successfully completed their Pre-Employment Background investigation will be placed into a candidate pool. 

Please note that reaching this stage does not guarantee an offer of employment even if the background check and references have been passed. Selections are based on combined scores throughout the entire hiring process.

Members of the Community Safety Unit and People and Culture will review all aspects of the hiring process and the top applicants will receive job offers. 

Successful applicants will receive an offer of employment, which will include your start date, reporting location and any other pertinent details.  

Please note that the offer of employment is contingent upon passing a background check, which is conducted after hiring by the Ontario Provincial Police. This background check will include fingerprints, criminal history checks, and address history checks. Applicants must be successful and receive clearance by the OPP to continue employment within the CSU Dispatch Centre. 

New employees MUST successfully complete all conditions in the offer of employment within 12-month probationary period which includes completing the Community Safety Unit Dispatch Training Program. 

Application/resume should be submitted through the Toronto Community Housing Careers page. 

The test will consist of 20 multiple choice general knowledge/aptitude questions, which applicants will be given one hour to complete. 

Applicants will be required to produce their valid Ontario G-Class driver's license to write the test. 

The top candidates from Stage 2 are invited to meet with an interview panel to show their competencies for the position in a behavioural interview. 

Applicants who are contacted for an interview will be asked to and MUST present all original documents:  

1.  All educational documents referenced in their resume, and which were scanned with the initial application, including: Secondary School Diploma, Post Secondary School Diploma/Degree/Certificates or certified copy of transcripts or equivalency.

2. Valid “G” Ontario Driver’s License, with no more than three demerit points, permitting you to drive in Ontario with full driving privileges, includes a current copy of a Ministry of Transportation Statement of Driving Record (a three-year uncertified Driver's record can be requested online from Service Ontario.

3. Vulnerable Sector Screening Check letter from a police service (TCHC will accept VSS clearance letters from any police service or agency authorized to conduct this level of check).

Applicants who are successful in their interview may be invited to complete a Pre-Employment Background check, which is conducted by the Ontario Provincial Police or another authorized Police Service. This is required because those successful in the hiring process will have access to confidential and/or privileged information during their duties. 

Applicants will also have references checked by Toronto Community Housing at this stage. 

Applicants must pass both their background investigation and Toronto Community Housing employment references checks to move forward in the hiring process. 

Members of the Community Safety Unit and People and Culture will review all aspects of the hiring process and the top applicants will receive job offers. 

Successful applicants will receive an offer of employment, which will include your start date, reporting location and any other pertinent details.  

New employees MUST successfully complete all conditions in the offer of employment within the 12-month probationary period which includes completing the Toronto Police Service Municipal Law Enforcement Officer Course and the Community Safety Unit Incident Response Training Program (Defensive tactics). 

Length of time: 10 weeks

Areas of focus:

• Statute law;
• Use of force, as well as the procedural application of knowledge and skills; 
• Scenario-based training; 
• Recruits are taught all standard operating procedures relating specifically to TCHC and the Community Safety Unit.
• Corporate policies, guidelines related to employee health and safety as well as codes of conduct are covered in this four week session. 

The first module provides recruits with a holistic framework for understanding their role as law enforcement officers within the organization. 

Length of time: 6 rotations

Areas of focus:

• Designed to coach and mentor new recruits.
• Recruits are paired up with a seasoned officer who is there to lead by example, be a role model, foster positive attitudes and demonstrate competence in all performance indicators.
• Focused on developing competent, independently functioning frontline officers who will provide law enforcement and security related services in a safe, courteous, and effective manner.

Should the recruit satisfy all probationary terms and successfully complete all modules of the recruit training program, their application for Special Constable status will be submitted on their behalf by the Community Safety Unit to the Toronto Police Service for approval. 

Once approved by the Toronto Police Service Board as well as the Ministry of Community Safety and Correctional Services, recruits become sworn peace officers and are promoted to the position of Special Constable within the Community Safety Unit.

Successful candidate(s) will then begin employment and must successfully complete all conditions in the Offer of Employment within a 12-month probationary period.