Tenant Service Hubs

Tenant Service Hubs are a “one-stop shop” that brings services closer to tenants.

On this page

    Services at your Hub Location

    At your Hub, tenants can meet with staff for in-person service, one-on-one support and get faster responses from their local team. At each Hub, tenants can:

    • Place a work order.
    • Request a parking permit.
    • Hand in annual rent review paperwork or get help filling it out.
    • Pay rent.
    • Ask questions to staff about your lease, your rent, or your account.
    • Get copies of Toronto Community Housing tenant policies.
    • Report a change in income.
    • Fill out forms for someone moving in or out of your home.
    • File a complaint.

    We encourage tenants to call ahead and make an appointment at your local Hub. Please search for your specific Hub in the list below.

    For help outside of Tenant Service Hub Hours, contact the Client Care Centre 24 hours a day, seven days a week at 416-981-5500. You can also call the Client Care Centre if you forget your assigned Hub.

    Regional Office Locations

    We have developed Tenant Service Hubs to bring services closer to you at a convenient location. We know you may have concerns or need to escalate an issue beyond your local Hub or the Client Care Centre. When that happens, please visit your Regional office. If you are not sure which Region you live in, please contact the Client Care Centre and ask an agent.

    Regional offices are open from 8:30 a.m. to 4:30 p.m., Monday to Friday. We recommend that you make an appointment through the Client Care Centre at 416-981-5500.

    Regional Office Locations

    West Region: 495 Wilson Avenue (access off Champlain Blvd.)
    Central Region: 49 Lower Jarvis Street
    East Region: 2739 Victoria Park Avenue (ring the doorbell to be buzzed in)

    Tenant Service Hub Office Hours and Locations

    You can search for your specific Hub location in the lists below. Click Ctrl F to find your street address and corresponding Hub location. If you are unable to locate your Hub, please contact Client Care at 416-981-5500 for more information.

    Please note that some Hubs are temporarily moving and merging with other Hub locations. Hubs may be moving because of decreased foot traffic and visits following the COVID-19 pandemic or they may be experiencing staffing challenges. We encourage you to call and book an appointment in advance to ensure that your Hub location is open.

    Locations and hours

    Central Region

    Open for service

    Hub Information

    Buildings Served

    Address: 220 Oak St, Toronto, ON M5A 2E1
    Phone: 416-981-4757
    Hours of Operation:  Walk-ins accepted, Monday, Tuesday, Thursday
    9 a.m. to 12:30 p.m., 1:30 to 4 p.m.
    By appointment only on Friday

    220 Oak St

     

    Address: 25 Elm St, Toronto, ON M5G 1H1
    Phone: 416-945-0601
    Hours of Operation: By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    25 Elm St
    111 Chestnut St
    112 Elizabeth St
    21 St. Joseph St

    Address: 341 Bloor St W, Toronto, ON M5S 1W7
    Phone: 416-945-0628
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    341 Bloor St W.
    384-390 Christie St
    10-50 Lambert
    177 Pendrith St
    470 Melita
    5, 7, 7A Carling Ave
    21, 23, 25 Irene Ave
    Addresses at Lambert Lodge, Melita, Wychcrest, Shaw
    1087 Davenport Rd

    Address: 25 Bishop Tutu Blvd, Toronto, ON M5V 2Z8
    Phone: 416-945-0599
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    17-55 Bishop Tutu Blvd
    679 Queen's Quay W
    575 Adelaide St W

    Address: 1525 Dundas St W, Toronto, ON M6K 1T7 (Temporarily 4020 Dundas St W, York, ON M6S 4W6)
    Phone: 416-945-0622
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    1525 Dundas St W

    Address: 460 Jarvis St, Toronto, ON M4Y 2X8
    Phone: 416-945-0580
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to noon., 1 to 4 p.m.

    261, 287, 330, 460 Jarvis St
    320 Seaton St
    291 George St

    Address: 230 Sackville St, Toronto, ON M5A 1Y6
    Phone: 416-981-6120
    Hours of Operation:  By appointment only, Monday, Tuesday, Thursday

     

    170-174, 180, 205-215, 230,246 Sackville St
    26-38 St. Bartholomew St
    1, 39-67 Oak St
    35-53 Cole St
    50 Regent Park Blvd
    70-90 St. David St
    356-362 Shuter St
    8-22, 31 Sutton Ave
    43-57 St. David St
    23-25, 35-37 Regent St

    Address: 22 McCaul St, Toronto, ON M5T 1V7
    Phone: 416-945-0582
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4 p.m.

     

    22-22J McCaul St
    13-19, 127 St. Patrick Sq
    248 Simcoe St
    190 John St
    6-16, 32 Larch St
    76 Grange Ave
    11, 15A-21D Sullivan St
    20 Vanauley St
    21-23A Augusta Ave
    Addresses at Beverley, Baldwin, Cecil and Henry
    133-147 Beverley
    370 Dundas St
    37-41 D'Arcy St
    Multiple address as Casimir and Wales

    Address: 245 Dunn Ave, Toronto, ON M6K 1S6
    Phone: 416-945-0596
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to noon., 1 to 4:00 p.m.
    Closed every Wednesday

    245 Dunn Ave
    22 O'Hara Ave

     

    Address: 673 Dundas St E, Toronto, ON M5A 2C1
    Phone: 416-945-0593
    Hours of Operation:  Walk-ins accepted, Monday, Tuesday, Thursday, Friday, 9 a.m. to noon., 1:30 to 4 p.m.
    By appointment only on Wednesday

     

    110 River St
    15-21 Tubman Ave
    25, 50-60 Wyatt Ave
    37-49 St. Lawrence St
    30-42 Lower River St      
    Multiple addresses at Queen St E and Sackville
    295-299B Ontario St

    Address: 80 Blake St, Toronto, ON M4J 3E1
    Phone: 416-981-5828
    Hours of Operation:  Walk-ins accepted. Monday to Friday, 8:30 a.m. to 4 p.m.

    10-80 Blake Boultbee

    Address: 1167 Queen St E, Toronto, ON M4M 1L5
    Phone: 416-945-0581
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

     

    1167 Queen St. E.
    7, 52-54 Jones Ave.
    29 Louvain Ave.
    1615 Dundas St. E.
    436 Leslie St. 
    1525 Dundas St. W
    Multiple addresses on Cavell and Harcourt

    Address: 300 Dufferin (Temporarily 4020 Dundas St W, York, ON M6S 4W6)
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    300 Dufferin St  
    9-23A, 15 A Gwynne Ave
    3 Laxton Ave
    85 Spencer Ave
    75 Dowling Ave
    102 Tyndall Ave

    Address: 250 Davenport Rd, Toronto Ontario M5R 1J8
    Hours of Operation:  Walk-ins accepted, Monday to Thursday,
    9 a.m. to noon, 2 to 4 p.m.
    By appointment only on Friday

    250 Davenport Rd- Pears Avenue

    Address: 150 Dan Leckie Way, Toronto, ON M5V 0C9
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    150 Dan Leckie Rd
    Queens Wharf

     

    Address: 275 Bleecker St, Toronto, ON M4X 1M1 (Temporarily at 325 Bleeker St)
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to 4 p.m.

    275, 325, 375 Bleecker St

    Address: 415 Gerrard St E, Toronto, ON M5A 2H4
    Phone: 416-945-0606
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    Multiple addresses on Gerrard, Sumach, River, Parliament, Sackville and Sutton        
    150 River St
    21-25, 29, 33, 35 Pembroke St
    88, 200, 241-285 Sherbourne St (Dan Harrison) 

    Address: 15 Scadding Ave, Toronto, ON M5A 4E9
    Phone: 416-981-6816
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4 p.m.

    4-18, 20-32, 40-52 Princess St
    15-35 Scadding Ave
    1-40 Henry Lane Ter
    1 Church St.
    55, 140, 176 The Esplanade 
    11 Frederick St
    171 Front St

    501 Adelaide St
    25, 145 Mutual St
    Units at Aitken Place, Douville Crt and Portneuf Crt

    Address: 245 Eglinton Ave E, Toronto, ON M4P 3B7
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    220 Eglinton Ave E 
    2401, 2745,2755, 2765 Yonge St
    659 Northcliffe Blvd
    790, 800, 840 Eglinton Ave W.
    8, 12, 28, 133 Broadway Ave.
    70 Dunfield Ave
    69 Holly St
    1400 Bathurst St
    154 Vaughan Rd

    Address: 200 Sherbourne (Temporarily at 415 Gerrard St)
    Phone: 416-945-0631
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to 4 p.m.

    21-25, 29, 33, 35 Pembroke St
    88, 200 Sherbourne St.

    Address: 285 Shuter St #101
    Phone: 416-981-4322
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to 4 p.m.

    275, 285, 295 Shuter St

    Address: 200 Wellesley St E., Toronto, ON M4X 1G3
    Phone: 416-945-0600
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to 4 p.m.

    200 Wellesley St E.

    Address: 155 Sherbourne St, Toronto, ON M5A 3W2
    Phone: 416-945-0610
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to 4 p.m.

    155 Sherbourne St

    Address: 265 Sherbourne (Temporarily 415 Gerrard St)
    Phone: 416-945-0635
    Hours of Operation:  By appointment only, Monday to Friday, 9 a.m. to 4 p.m.

    251, 265, 267 Sherbourne St
    Multiple addresses at Sherbourne

    Address: 50 Matilda St, Toronto, ON M4M 1M4
    Phone: 416-945-0634
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.

    Units on Munro, Matilda, Hamilton, Doris Anderson and Carroll

    Address: 95 Wood St, Toronto, ON M4Y 2Z3
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4 p.m.
    95 Wood St
    92 Carlton St

    West Region

    Open for service

    Hub Information 

    Buildings Served 

    Address: 100 High Park Ave, Toronto, ON M6P 2S2 
    Phone: 416-981-4405 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    117-123, 127-129, 513, 524 Quebec Ave 
    100 High Park Ave 
    44-58 Keele St 
    21 1/2 St. Clair Gdns
    194, 254 Prescott Ave 

    Address: 4020 Dundas St W, York, ON M6S 4W6 
    Phone: 416-981-6831 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    3725, 3735, 4020 Dundas St W 
    1, 2-50, 3-83, 1025 Scarlettwood Crt
    58, 60-78 Waterton Rd

    Address: 190 Woolner Ave, York, ON M6N 1Y3 
    Phone: 416-981-6180 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    190 Woolner 

    Address: 415 Driftwood Ave, North York, ON M3N 2P8 
    Phone: 416-981-4425 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    1-25 Shoreham Court 
    1-25 Odd, 50-276-404, 415 Driftwood Ave

    Address: 10 Old Meadow Ln, North York, ON M6A 2N2 
    Phone: 416-981-4078 
    Hours of Operation: Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.  

     

    1, 2, 4, 6 Replin Rd
    1,3, 5, 7, 9, 11, 15 - 125 Flemington Rd 
    1 to 119 Varna Drive Houses 
    1, 3, 10 Old Meadow Ln
    20, 22 Varna Dr
    1,3, 5 Leila Ln 
    1 – 97 Dorney Crt Houses 
    1 – 78 Cather Cres Houses  
    1 – 133 Bagot Crt Houses  
    20 New Heights 
    51 Blossomfield Dr 
    87 Amaranth Crt
    50 – 58 Blossomfield Dr Semi 
    20 Zachary Crt
    2 – 84 Pengarth Crt Houses  
    2 – 96 Edengarth Crt Houses 
    1 – 85 Amaranth Crt Houses  
    135, 145, 155 Neptune 
    311 Atlas Ave
    58A Chambers Ave
    22 Touraine Ave
    31 Snowood Crt 
    47 Sunray Cres
    2 Alameda Ave 
    3680 Keele St 

    Address: 14 Driftwood Ave, North York, ON M3N 2M2 
    Phone: 416-981-4202 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    10-44 even only Driftwood Dr & Grandravine Dr 

    Address: 232 Jamestown Crescent, Etobicoke, ON M9V 3M8 
    Phone: 416-981-4376 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

     

    15-268 Jamestown Cres 
    50, 60, 70-136 John Garland Blvd  
    6455 Finch Ave W 
    8 Kendleton Dr
    1801-1827 Martin Grove 
    4-6, 10-14, 18-20, 24, 28-36 Orpington Cres
    1,7,15,19,23,27,31,35 Pittsboro Dr

    Address: 15 Tobermory Dr, North York, ON M3N 2R5 
    Phone: 416-981-6891 
    Hours of Operation:  By appointment only 
    Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    15 Tobermory Dr
    20 Yellowstone St
    182, 192, 202 Sentinel Rd 

    Address: 5 Needle Firway, North York, ON M3N 2B8 
    Phone: 416-981-4438 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    2-14, 5, 22-36 Needle Firway 
    2999 Jane St
    5,10,40 Turf Grassway
    4, 17 Cane Grassway 
    7,11 Blue Grassway
    3, 36 Marsh Grassway
    1, 2, 8 Dune Grassway 

    Address: 2765 Islington Ave, Etobicoke, ON M9V 2R2 
    Phone: 416-981-5745 
    Hours of Operation: Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

     

    2765 Islington Ave
    2350 Finch Ave W 
    1,5,9,15 Ardwick Blvd
    206-218 Duncan Woods Dr
    1-7, 9-45 San Pietro Way 
    2-18 San Antonio Way 
    2063, 2067 Islington Ave 
    42, 44, 50 Dixington Cres 

    Address: 1884 Davenport Rd, Toronto, ON M6N 4Y4 
    Phone: 416-981-4992 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    3-600 Symington Ave 
    1884 Davenport Rd, Wiltshire,  
    2 Antler St  
    269-279 Campbell Ave 
    909 St. Clair Ave W 
    331 Bartlett Ave N 

    Address: 495 Wilson Ave, North York, ON M3H 1V1 
    Phone: 416-981-6127 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    495 Wilson Ave 
    2 Faywood Blvd 
    4257, 4281-4309 Dufferin St 
    750 Wilson Heights Blvd 

    Address: 30 Falstaff Ave, North York, ON M6L 2C9 
    Phone: 416-981-4545 
    Hours of Operation:  Walk-ins accepted 
    Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    2195, 2265 Jane St
    1286 Wilson Ave 
    20, 30, 40 Falstaff Ave

    Address: 4400 Jane St, North York, ON M3N 2K4 
    Phone: 416-981-5637 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    4400 Jane St  
    33-45 Gosford Blvd 

    Address: 10 Humberline Drive, Etobicoke, ON M9W 6J5 
    Phone: 416-981-5288 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    10 Humberline Dr

    Address: 910 Queens Plate Dr, Etobicoke, ON M9W 6Z3 
    Phone: 416-945-0607 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    900, 910 Queen's Plate Dr. 

    Address: 1901 Weston Rd, York, ON M9N 3P5 
    Phone: 416-981-6316 
    Hours of Operation:  Walk-ins accepted, Tuesday, Thursday 8:30 a.m. to 4:30 p.m. 
    By appointment only on Monday, Wednesday, Friday 

    1901 Weston Rd 
    5 Bellevue Cres

    Address: 855 Roselawn Ave, York, ON M6B 4C3 
    Phone: 416-945-0504 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    855 Roselawn Ave 
    145 Elm Ridge 

    Address: 121 Humber Blvd, York, ON M6N 2H6 
    Phone: 416-945-0501
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    101,105,107,109,111,115,117,119,121 Humber Blvd 

    Address: 61 Pelham Park Gardens, Toronto, ON M6N 1A7 
    Phone: 416-981-6160 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    1-53, 2-60, 61 Pelham Park Gdns  
    136-191 Perth Ave
    11 Randolph Ave
    1-154 Swansea Mews 

    Address: 5005 Dundas St W, Etobicoke, ON M9A 4Y6 
    Phone: 416-945-0611 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    49, 57 Mabelle Ave
    5005 Dundas St W

    Address: 720 Trethewey Drive, North York, ON M6M 5A5 
    Phone: 416-945-0612 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    720 Trethewey Dr
    2 Demarco Blvd
    1620,1622 Lawrence Ave. W 
    710 Trethewey Dr 
    1570 Jane St  
    30 Denarda Sr
    2468 Eglinton Ave W 

    Address: 7 Capri Road, Etobicoke, ON M9B 6B9 
    Phone: 416-945-0616 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    607-617, 635 The East Mall 
    516, 520, 530, 540, 546, 552, 559, The West Mall 
    445 Rathburn Rd 
    7 Capri Rd
    44 Willowridge Rd

    Address: 5 Mt Olive Dr. Unit 55, Etobicoke, ON M9V 2C6 
    Phone: 416-945-0629 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    1674,1676,1678,1680 Albion Rd
    1-27 Mt. Olive Dr
    53,55 Silverstone Dr

    Address: 75 Tandridge Crescent, Toronto, ON M9W 2N9 
    Phone: 416-945-0614 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    44-80 Tandridge Cres
    275 Albion Rd
    1 Shendale Dr

    Address: 121 Kendleton Dr, Etobicoke, ON M9V 1V3
    Hours of Operation: By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m.
    101,111, 121 Kendleton Dr
    1,3 Sanagan Rd
    33-81 Lightwood Dr

    Hub merging

    Hubs that will be Merged 

    Location and Contact Information for New Hub 

    Address: 2063 Islington Ave, Etobicoke, ON M9P 2R7 

     

    Address: 2765 Islington Ave, Etobicoke, ON M9V 2R2 
    Phone: 416-981-5745 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    Address: 1025 Scarlett Rd, Etobicoke, ON M9P 3V3 

     

    Address: 4020 Dundas St W, York, ON M6S 4W6 
    Phone: 416-981-6831 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    Address: 1-154 Swansea Mews, Toronto, ON M6S 4V3 

     

    Address: 61 Pelham Park Gdns, Toronto, ON M6N 1A7 
    Phone: 416-981-6160 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    Address: 1 to 8 Arbor Dell Rd, Etobicoke, ON M9W 4C5 

     

    Address: 5 Mt Olive Dr. Unit 55, Etobicoke, ON M9V 2C6 
    Phone: 416-945-0629 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    Address: 2195 Jane St, North York, ON M3M 1A3 

     

    Address: 30 Falstaff Ave, North York, ON M6L 2C9 
    Phone: 416-981-4545 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.

    Address: 135, 145, 155 Neptune Dr, North York, ON M6A 2Y3 

     

    Address: 10 Old Meadow Ln, North York, ON M6A 2N2 
    Phone: 416-981-4078 
    Hours of Operation: Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.  

    Address: 3680 Keele St, North York, ON M3J 1M2 

     

    Address: 10 Old Meadow Ln, North York, ON M6A 2N2 
    Phone: 416-981-4078 
    Hours of Operation:   Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.  

    Address: 2468 Eglington Ave W, York, ON M6M 5E2 

     

    Address: 720 Trethewey Dr, North York, ON M6M 5A5 
    Phone: 416-945-0612 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    Address: 44 Willowridge Road, Etobicoke, ON M9R 3Z1 

    Address: 7 Capri Rd, Etobicoke, ON M9B 6B9 
    Phone: 416-945-0616 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    East Region

    Open for service

    Hub Information 

    Buildings Served 

    Address: 5 Wakunda Pl, North York, ON M4A 1A2 
    Phone: 416-945-0598 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    5, 7, 9, & 11 Wakunda Pl 

    Address: 2 Tree Sparroway, North York, ON M2H 3B7 
    Phone: 416-945-0597 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    2 - 10 Tree Sparroway 
    1 - 15 Field Sparroway, Woodsworth North & Northey Drive 

    Address: 10 Glen Everest Rd, Scarborough, ON M1N 1J4 
    Phone: 416-945-0595 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.

    10 Glen Everest Rd

    Address: 2821 Birchmount Rd, Scarborough, ON M1W 2C8 
    Phone: 416-945-0513 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    2821 Birchmount
    Glendower Circuit Townhomes 

    Address: 7 Glamorgan Ave, Scarborough, ON M1P 2N1 
    Phone: 416-945-0594 
    Hours of Operation:   Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.  

    6, 7 Glamorgan Ave 

     

    Address: 40 Gordonridge Pl, Scarborough, ON M1K 4H8 
    Phone: 416-945-0592 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.

    10, 30 & 40 Gordonridge Pl  
    140 Adanac Ave (Please contact your TSC to make an appointment before visiting)

    Address: 1275 Danforth Ave, Toronto, ON M4J 5B6 
    Phone: 416-945-0604 
    Hours of Operation:  By appointment only, Monday, Tuesday, Wednesday, Friday, 8:30 a.m. to 4:30 p.m. 
    Walk-ins accepted, Thursday 8:30 a.m. to 4:30 p.m. 

    1275 Danforth Ave
    2 Phin Ave
    33 Coatsworth Cres
    8A, 8B, 9A, 9B, 10A, 10B, 12A, 12B, 14A, 14B Drayton Ave
    7A, 7B, 7C, 9A, 9B, 9C, 11A, 11C, 11C Hillingdon Ave
    195, 197A, 197B, 197C, 197D, 199, 199A, 201A, 201B, 201C, 201D Chatham Ave
    66 Walpole Ave

    Address: 14 Rayoak Dr, North York, ON M3A 2Y4 
    Phone: 416-981-6926 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    14 Rayoak Dr
    51, 73 Parkwoods Village Dr 
    Roywoods 

    Address: 2180 Ellesmere Rd, Scarborough, ON M1G 3M4 
    Phone: 416-945-0609 
    Hours of Operation:  Walks-ins accepted, Monday, Tuesday, Thursday, Friday, 8:30 a.m. to 4:30 p.m. 
    By appointment only Wednesday

    2180, 2190 Ellesmere Rd 
    50 Tuxedo Crt 

    Address: 415 Willowdale Ave, North York, ON M2N 5B2 
    Phone: 416-945-0462 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    415 Willowdale Ave 

    Address: 59 Edgewood Ave, Toronto, ON M4L 3G8 
    Phone: 416-945-0583 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    59, 93 Edgewood Ave 

    Address: 31 Gilder Dr, Scarborough, ON M1K 4P8 
    81 Gilder Dr, Scarborough, ON M1K 4P7 
    Phone: 416-981-4022 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.

    All of Gilder Dr

    Address: 520 Kingston Rd, Toronto, ON M4L 3W8 
    Phone: 416-981-4020 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.

    320, 331, 333, 520, 530 Kingston Rd  
    98 Elmer Ave 

    Address: 30 Teesdale Pl, Scarborough, ON M1L 1L2 
    Phone: 416-945-0590 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to noon
    By appointment only from noon to 4:30 p.m. 

    30, 40 Teesdale Pl 

    Address: 30 Okra Tomar Cres, North York, ON M2J 0G9 
    Phone: 416-945-0589 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    30 Okra Tomar Cres 

    Address: 2 Brahms Ave, North York, ON M2H 1H1 
    Phone: 416-981-4377 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    2, 5 Brahms Ave
    Leslie & Finch Townhouses 

    Address: 160 Chester Le Blvd, Scarborough, ON M1W 2M9 
    Phone: 416-945-0591 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m.,  

    51, 160, 180, 260, 275, 148 - 272 Morecambe Gate 

    Address: 444 Lumsden Ave, East York, ON M4C 2L8 
    Hours of Operation:  Appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    444 Lumsden Ave East Tower and West Tower 
    402 Lumsden - 442 Lumsden Ave Townhomes 

    Address: 4205 Lawrence Ave E, Scarborough, ON M1E 4T7 (temporary)
    Phone: 416-945-0492 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    4175, 4205 Lawrence Ave E 

    Address: 110 Mornelle Court, Scarborough, ON M1E 4R1 
    Phone: 416-981-6818 
    Hours of Operation:  Appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    90, 110 Mornelle Crt 

    Address: 3947 Lawrence Ave E, Scarborough, ON M1G 1S1 
    Phone: 416-981-6911 
    Hours of Operation:  Appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    3847, 3939, 3941, 3943, 3945, 3947 Lawrence  Ave E 

    Address: 4100 Lawrence Ave E, Scarborough, ON M1E 2R9 
    Phone: 416-945-0555 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 
    9 a.m. to 5 p.m. 

    4100, 4110 Lawrence Ave E 

    Address: 4301 Kingston Rd, Scarborough ON M1E 2N1 
    Phone: 416-945-0526 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 
    Walk-ins accepted every other day,  8:30 a.m. to 1 p.m. and 2 to 3 p.m. 

    4301, 4305, 4331, 4325, 4321, 4311, 4315 Kingston Rd 

    Address: 1 Firvalley Crt, Scarborough, ON M1L 1P2 
    Phone: 416-945-0603 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    1, 40 Firvalley Crt 
    680, 682 Warden Townhouses 
    Firvalley Townhouses 
    Cataraqui Townhouses
    Leyton/Patterson Townhouses 

    Address: 4 Vendome Place, North York, ON M3C 1C2 
    Phone: 416-945-0706 
    Hours of Operation:  Walks-ins accepted, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    1, 4, 6, 8 Vendome Pl 
    58, 61 Grenoble Dr 
    7, 21 Rochefort Dr  
    18. 20 St. Dennis Dr 

    Address: 400 McCowan Rd, Toronto Ontario M1J 1J5 
    Phone: 416-945-0602 
    Hours of Operation:  Appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    400, 410 Mccowan Rd 

    Address: 110 Empringham, Unit #212 
    Phone: 416-981-6878
    Hours of Operation:  Appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    50, 90, 110 Empringham Dr 

    Address: 15 Canlish Rd, Scarborough, ON M1P 2P9 
    Phone: 416-945-0633 
    Hours of Operation: By appointment only, Monday, Wednesday, 9:00 a.m. to 4:30 p.m. 

    10, 15 Canlish Rd 
    1201 Midland Ave 

    Address: 365 Bay Mills Blvd, Scarborough, ON M1T 2G5 
    Phone: 416-981-5993 
    Hours of Operation:  Appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    365 Baymills Blvd
    Sheppard Birchmount 1 Townhouses   
    Hallbank Pitfield Townhouses 

    Address: 170 Fairview Mall Drive, North York, ON M2J 5A7 
    Phone: 416-981-4269
    Hours of Operation: By appointment only 
    Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    170 Fairview Mall Dr, Shaughnessy, Kingslake 

    Address: 225 Morningside Ave, Scarborough, ON M1E 3E5 
    Phone: 416-945-0701 
    Hours of Operation:  Walk-ins accepted, Monday to Friday, 9 a.m. to 5 p.m. 

    225 Morningside Ave 
    Danzig St Townhouses   
    30 Valia Rd Townhouses 

    Address: 90 Parma Court, North York, ON M4A 1A6 
    Phone: 416-945-0627 
    Hours of Operation:  By appointment only, Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    5, 6, 7, 15, 17, 20, 25, 27, 30, 35, 37, 40, 45, 47, 55, 57, 65, 67, 75, 77, 85, 87, 90, 100 Parma Crt                                  
    15, 17, 19, 20, 21, 22, 23, 25, 27, 29, 30, 32, 35, 37, 39, 40, 41, 42, 43, 45 Wakunda Pl 

    Address: 2739 Victoria Park Ave, Scarborough, ON M1T 1A7 
    Phone: 416-981-4013 
    Hours of Operation:  Walks-ins accepted 
    Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    2739, 2743 Victoria Park Ave 

    Address: 3181 Eglinton Ave E, Scarborough, ON M1J 2G8 
    Phone: 416-981-6133 
    Hours of Operation:  Walks-ins accepted 
    Monday to Friday, 8:30 a.m. to 4:30 p.m. 

    3181, 3171 Eglinton Ave E   
    3190 Kingston Rd 

    Address: 675 Kennedy Rd, Scarborough, ON M1K 2B9
    Phone: 416-981-5634
    Hours of Operation: Walks-ins accepted 
    Monday to Friday, 8:30 a.m. to 4:30 p.m.

    675 Kennedy Rd
    30 Eppleworth Rd
    1021 Birchmount Ave 
    3485, 3479 St Clair Ave E
     
    Address: 55 Greenbrae Circuit, Scarborough, ON M1H 1R2
    Phone: 416-981-5634
    Hours of Operation: Walks-ins accepted 
    Monday to Friday, 8:30 a.m. to 4:30 p.m.
    55, 65 Greenbrae Circuit
    All Greenbrae Circuit Townhomes
    Address: 141 Stephenson Ave, Unit 17, Toronto, ON M4C 1G2
    Phone: 416-945-0637
    Hours of Operation: Walks-ins accepted 
    Monday to Friday, 8:30 a.m. to 4:30 p.m.
    121-137A, 141 Stephenson Ave

     

    General Hub FAQ

    If I can't go to a Hub during operating hours, how can I still access services?

    Fill out a contact form or get in touch with the Client Care Centre 24/7, 365 days a year at 416-981-5500 or help@torontohousing.ca. The Client Care phone number is TTY-compatible and offers interpretations into 170 languages. 

    Are Hubs physically accessible?

    Yes. Your Tenant Service Hub has been designed to all AODA (Accessibility for Ontarians with Disabilities Act) and TCHC accessibility standards with input from the resident-led R-PATH (Responsible Personal Accessibility in Toronto Housing) Committee. R-PATH works with TCHC to improve the quality of life for people with physical disabilities. 

    Hubs include design features like enlarged mobility device turning diameters, appropriate clearances at doors and paths of travel, accessible service counter heights, and colour selections based on visual impairment guidelines.
     

    There are multiple Tenant Service Hubs near my home. Can I go to any of them and get the same service?

    All Hubs can answer any general questions you may have. Only your assigned Hub will have your specific files and dedicated Tenant Services Coordinator.

    Is parking available?

    Most Tenant Service Hubs have available parking for visitors. Some locations have limited or no visitor parking available. Call ahead to ask about a specific location’s parking availability. 

    I want to drop off my annual review paperwork, but would like copies. Can the front desk staff still support in photocopying my documents?

    Yes, you can ask the front desk staff to provide you with a copy of your annual review paperwork.

    What happens if my Tenant Services Coordinator (TSC) is not there when I go to my Hub? Will someone be available to help me?

    If your Tenant Services Coordinator is unavailable, other TCHC staff members at the Tenant Service Hub will be able to help you. If you have specific questions for your TSC, it’s always better to make an appointment before your visit. 

    Are Hub staff allowed to come to my unit to meet with me if I’m not comfortable being in the Hub for everyone to see that I am there?

    If you require assistance in providing documents to your Tenant Service Hub, TCHC can offer assistance through your Community Services Coordinator (CSC), or you can contact the Client Care Centre at 416-981- 5500 or help@torontohousing.ca.

    My Hub is moving or merging - FAQ

    Why is my Hub moving?

    This Hub is moving due to a few different reasons. By combining Hub locations, we are able to offer more consistent staffing across open Hub locations. TCHC is currently evaluating staffing levels at each location to ensure Hubs can remain open consistently. We are also seeing a shift in how tenants prefer to access services and get in touch with staff. Many tenants have switched to contacting TCHC staff by phone or email instead of walking into their local office, leading to less foot traffic at certain Hubs. Some Hub locations are being merged where it makes the most sense based on the amount of walk-in traffic.

    Where is my new Hub going to be?

    Your new Hub address can be found in a letter that will be delivered to you or on a poster in your building. You can also call the Client Care Centre to ask where your assigned Hub is. You can also search the listing above for your new Hub location.

    Can I still find my local staff at my new Hub?

    Yes. Your local staff are ready to assist you at your new Hub location. Tenants can usually expect to find their Tenant Services Coordinator (TSC), and clerks at their Hub. Some Hub locations will also be the home base for Community Services Coordinators (CSC). You can continue to connect with your building staff for maintenance and service.

    What is TCHC doing with the space after the Hub moves or merges?

    No final decisions have been made about the use of this space. Tenants will be included and engaged in discussions about the future use of these spaces.