Aging at home
Are you or someone in your household turning 65 this year?
Turning 65 is an important milestone. It may also mean a change in your income.
When you or a member of your household turns 65, you may begin receiving benefits like:
- Old Age Security (OAS)
- Canada Pension Plan (CPP)
- Guaranteed Income Supplement (GIS)
- Guaranteed Annual Income System (GAINS)
These benefits count as income and must be reported to Toronto Community Housing (TCHC). A change in income may affect the amount of rent you pay each month.
If you currently get social assistance from the Ontario government, your benefits may change or end once you begin receiving income from pensions. This assistance includes Ontario Works (OW) and Ontario Disability Support Program (ODSP).
The pension application process can take time. We recommend that you start your application when you turn 64. This can help you avoid an income gap and possible rent arrears.
If you receive a pension from another country, you must also report this income to TCHC.
Apply for pensions
You can apply for pensions online through the Government of Canada. You can also visit a local Service Canada Centre for in-person assistance.
Apply online or learn more (link opens in a new window)Why reporting your pension is important
Reporting your new income:
- Keeps your rent calculation accurate
- Prevents unexpected arrears that may happen because of retroactive rent charges
- Avoids disruption in housing benefits
- Makes sure your household income information is up-to-date
Your pension income must be reported as soon as you begin receiving payments.
Reporting your pension to TCHC
Contact your Tenant Services Coordinator as soon as:
- You apply for pensions
- You receive confirmation of your approval
- You begin receiving payments
You can also include this information in your Annual Income Review package.
If you are not sure who your Tenant Services Coordinator is, contact your local tenant service location or call the Client Care Centre at 416-981-5500 (TRS 7-1-1).
Documents you will need to provide
To confirm your pension income, please provide one of the following:
- Notice of Assessment from the Canada Revenue Agency
- Statement of Benefits (CPP or OAS award letter)
- Pension payment statement showing monthly amount
- Direct deposit confirmation showing pension payment
- Official documentation showing foreign pension income (if applicable)
Important:
It is essential to file your taxes every year and on time.
When you file your taxes, you make sure:
- Your pension payments continue without disruption
- Your rent is calculated correctly
- You receive all eligible government benefits
Transitioning from OW or ODSP to CPP/OAS
If you are currently getting OW or ODSP:
- Inform your OW or ODSP caseworker when you apply for pensions
- Notify your Tenant Services Coordinator
- Keep copies of all letters and payment confirmations
- Report any changes in income immediately
Planning early helps prevent gaps in income and avoids rental arrears.
Frequently asked questions
When should I apply?
You can apply for CPP as early as age 60, but OAS typically begins at 65. To avoid delays, start your application process at age 64.
What if I delay reporting my pension?
Delays in reporting income may result in rent arrears or retroactive rent adjustments.
What if I receive a pension from another country?
All pension income must be reported. This includes pensions from other countries.
What if I don’t know who my Tenant Services Coordinator is?
To find out who your Tenant Services Coordinator is, visit your local tenant service location or call the Client Care Centre 416-981-5500 (TRS 7-1-1).
Questions?
Your Tenant Services Coordinator is here to help.
If you have questions about:
- Reporting income
- Required documentation
- How pension income affects your rent
Please contact your local service office for support.
Plan ahead. Report early. Stay secure at home.
Acting early helps you continue aging at home with stability and peace of mind.
