Safety Guide

The Safety Guide contains information for tenants about fire safety, community safety and seasonal safety in a single, easy-to-read publication available in multiple formats and languages.

On this page

    This guide:

    • Increases tenant awareness of top safety issues and preventative measures.
    • Improves tenant knowledge of what to do if an emergency or event occurs.
    • Details what TCHC’s responsibilities are in terms of maintaining safe and vibrant communities, including our emergency situation response.

    Read the guide

    Download the Safety Guide

    English (PDF)
    Amharic (PDF)
    Arabic (PDF)
    Bengali (PDF)
    Chinese (PDF)
    Farsi (PDF)
    French (PDF)
    Greek (PDF)
    Gujarati (PDF)
    Italian (PDF)
    Korean (PDF)
    Polish (PDF)
    Portuguese (PDF)
    Russian (PDF)
    Somali (PDF)
    Spanish (PDF)
    Tamil (PDF)
    Twi (PDF)
    Vietnamese (PDF)

    Alternate formats

    Large print: Download a large-print vers​ion of the Safety Guide in English (PDF).

    ​Braille: A Braille version of the Safety Guide is available upon request. To request a braille Safety Guide, follow the same instructions below for requesting printed copies.

    Print copies

    To request a printed copy of the Safety Guide, including Braille, you can:

    • Visit your local Tenant Service Hub​ or see your Superintendent

    • Email help@torontohousing.ca. Please include your name, phone number, and address, including unit number.

    • Call the Client Care Centre at 416-981-5500. If you leave a voice message, please remember to say your name, phone number, and address, including unit number.​