Safety Guide

The Safety Guide contains information for tenants about fire safety, community safety and seasonal safety in a single, easy-to-read publication available in multiple formats and languages.

On this page

    This guide:

    • Increases tenant awareness of top safety issues and preventative measures.
    • Improves tenant knowledge of what to do if an emergency or event occurs.
    • Details what TCHC’s responsibilities are in terms of maintaining safe and vibrant communities, including our emergency situation response.

    Read the guide

    Alternate formats

    Large print: Download a large-print vers​ion of the Safety Guide in English (PDF).

    ​Braille: A Braille version of the Safety Guide is available upon request. To request a braille Safety Guide, follow the same instructions below for requesting printed copies.

    Print copies

    To request a printed copy of the Safety Guide, including Braille, you can:

    • Visit your local Tenant Service Hub​ or see your Superintendent

    • Email Please include your name, phone number, and address, including unit number.

    • Call the Client Care Centre at 416-981-5500. If you leave a voice message, please remember to say your name, phone number, and address, including unit number.​