Tenant Engagement System

The tenant engagement system provides the framework for how TCHC will deliver on a commitment made by the City of Toronto through Shareholder Direction, calling for tenant input on decisions at the local and corporate levels. TCHC is committed to this effective engagement system which allows tenants from all communities across the city to get involved.

TCHC is actively working to implement Engage Together, the new tenant engagement model approved by the Board of Directors in December 2024. As part of the transition to this new system, Tenant Circles will begin meeting locally. All tenants can also sign up to attend our Spring TCATs. Check this page for updates as we continue to implement the new model. 

A diagram of the new Engage Together model. The diagram is a circle with four quadrants, surrounded by arrows to represent the different components of tenant engagement: a citywide tenant committee (City), the Tenant Community Action Tables (Regions), tenant councils (Subregions), and Tenant circles (building/townhouse communities). An arrow with the words "Elected Tenant Leaders" connects Tenant Circles with Tenant Councils. The Toronto Community Housing logo is in the top right of the image.

The Engage Together model.

How tenants can get involved in the proposed model

Tenant Circles: All tenants will be invited to join their building or townhouse community's Tenant Circle. These groups will focus on your community’s development priorities and decide how tenant funding is spent on projects and initiatives.  

Tenant Councils: Elected tenant leaders from each building or townhouse will participate in Tenant Councils. These councils will focus on leadership development, community development priorities, and initiatives.  

Tenant Community Action Tables (TCATs): Every tenant is invited to participate in the transformed TCATs that will be co-designed by tenant and staff input. There will be spaces for tenants to share knowledge, discuss what is working well, and learn from each other. TCATs will give tenants more opportunities to engage with subject matter experts like TCHC staff, community partners, and service providers. You will also be able to give feedback on tenant-related processes and policies.  

City-Wide Tenant Committee: A group of tenants will represent the broader tenant community and provide input on the overall Tenant Engagement System, as well as corporate policies and initiatives. These tenants will be selected through an open-call application process. 

Tenant elections are happening this year at TCHC. We are looking for tenant volunteers to participate in a Tenant-Staff Working Group to help shape a fair and transparent election process that reflects your community's needs.

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