Tenant safety
The safety of our communities is our top priority. Tenants have the right to be safe in their neighbourhoods and at home. Always call 9-1-1 in an emergency.
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Community Safety Unit
The Community Safety Unit (CSU) works with tenants to foster community well-being and safety. Learn more about CSU's role in your community.
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How to prepare for an emergency
Are you prepared in the case of an emergency? TCHC has prepared a list of helpful resources that shows steps you can take to be better prepared.
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Incidents and emergencies
Toronto Community Housing's Emergency Response Plan (ERP) makes sure TCHC is prepared to respond to the types of emergencies that may affect tenants, staff and TCHC property.
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Safety Guide
Looking for information about top safety issues or what you can do if an emergency occurs? The Safety Guide is available in multiple formats and languages.
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Fire safety
Fire safety is a top priority at Toronto Community Housing. Read our Fire Safety Guide, learn about tenant insurance and tips to help you prepare your home.
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Air quality guidance
Environment Canada may from time to time issue information about high levels of air pollution due to smoke from forest fires or other situations.