Mail delays may continue after workers return

If you pay rent by mail, we encourage you to switch to direct deposit to avoid delayed payments. Drop off important documents like your Annual Rent Review, transfer applications and more in-person. Learn about how it may affect you.

Contact us

There are a variety of ways to contact TCHC. Depending on who you need to reach, you may want to give us a call, fill out a feedback form or contact our solutions team. We look forward to hearing from you.

Get in touch with Toronto Community Housing

Get in touch with Toronto Community Housing staff and client care by phone, email or online form.

Feedback, compliments and complaints

Provide your feedback, compliments and complaints through this form.

Tenant complaint process

Do you have an unresolved concern or a complaint you would like to escalate? Contact the Solutions team.

Tenant Human Rights Complaints

How to submit a human rights complaint

Email and text communications

Learn how we use email and text to communicate with tenants, and sign up to receive updates from us.

Staff directory

Access our staff directory here. Contact us for service, maintenance and other support.