Staff directory

• Cosmin Floroiu, District 4 Manager: 416-981-6813
• Dennis Wilson, District 5 Manager: 416-981-6814
• Dave Eldridge, District 6 Manager: 416-981-6128
• Terrence Smith, Assistant General Manager: 416-981-6933
• John Kraljevic, General Manager: 416-981-4458

• Dan O'Connor, District 7 Manager: 437-215-2762
• Cezar Capati, District 8 Manager: 416-981-6870
• James Laflamme, District 9 Manager: 416-981-4273
• Bob Macdonald, Assistant General Manager: 416-981-4107
• Marva Jeffers, General Manager: 416-981-6880

• Marlon Roomes, District 1 Manager: 416-981-6869
• Ion Andreiev, District 2 Manager: 416-981-4186
• Aimee Corrado, District 3 Manager: 416-981-5819
• John Perkovic, Assistant General Manager: 416-981-6888
• Likwa Nkala, General Manager: 416-981-6547

The division encourages a tenant-centric approach to service delivery that effectively meets the evolving needs of tenants, staff, and stakeholders of Toronto.

• Clinton Reid, Manager, Operational Compliance: 416-981-4081
• Karim Kanji, Manager, Environmental Health: 647-746-5719
• Cristofero Ferracane, Manager, Client Care and Dispatch: 416-981-6644
• Kevin Leonard, Manager, Solutions (Acting): 416-981-6640
• Joelle Lyew, Manager, Performance and Quality: 416-981-4024
• Tia Mullet, Manager, Service Manager Compliance: 437-577-0496

• Nadia Gouveia, Chief Operating Officer: 416-981-6414

• Christina Aina, Acting Manager, Engagement Refresh: 416-981-6915

Our team's mission is to find and use cost-effective and sustainable solutions to help maintain properties across the city. To do this, the division is structured in three business units: operations, engineering, and capital planning. Together, our staff focus on areas critical to preserving and maintaining properties across the city.

• Daisy Wong, Acting Vice President, Facilities Management: 416-981-6955
• Catarina Pires, Senior Director, Capital Planning, Design and Engagement: 416-981-6513
• Boyd Dyer, Director, Smart Building and Energy Management: 416-981-6125

The division encourages a tenant-centric approach to service delivery that effectively meets the evolving needs of tenants, staff, and
 stakeholders of Toronto.

• Lindsay Viets, Director, Operations Planning & Program Services: 416-981-4131

• Arsema Berhane, Acting Director, Programs and Partnerships: 416-707-8311

The Centre for Advancing the Interests of Black People (“The Centre”) team will lead the development and implementation of Toronto Community Housing’s confronting anti-Black racism (CABR) strategy. With the support of the Executive Leadership Team, The Centre works with business units to help identify anti-Black racism barriers and collaborate with them to incorporate a confronting anti-Black racism framework into their business plans.

• For general inquiries please email: TheCentre@torontohousing.ca
• Barry Thomas, Director, The Centre for Advancing the Interests of Black People: 416-989-7669

We are in TCHC communities day and night, and work closely with Toronto Police Services and Toronto Emergency Medical Services to respond to safety and security issues. Consult us in any situation that involves a suspicion of criminality or anti-social behaviour.

• For general questions or requests for information please email: CSU-GeneralInquiries@torontohousing.ca
• Allan Britton, Acting Senior Director: 416-981-4116
• Mona Bottoni, Acting Senior Manager - Corporate Services: 416-981-5036
• Scott Murray, Acting Senior Manager - Operations: 416-981-4411

We manage and implement the revitalization and redevelopment of Toronto Community Housing’s real estate assets.

• Jessica Hawes, Acting Chief Development Officer: 416-981-4122
• Cristina Raviele, Acting Senior Director: 416-981-4045
• Peter Zimmerman, Senior Director, Development: 416-981-4345
• William Mendes, Director Program Delivery: 416-981-4102

The Finance Division provides accounting and budget services, accounts payable, internal audit, and procurement and vendor management.

• Lily Chen, Chief Financial Officer & Treasurer: 416-981-4256
• Nagesh Dinavahi, Corporate Controller: 416-981-4315

• Luisa Andrews, Vice President: 416-389-2648
• Tony Bernabei, Director, Networks and Infrastructure: 647-217-9620
• Maria Fujino, Director, IT Service Excellence and Project Delivery: 416-791-3267
• Wen-Hua (Linda) Barratt, Director, Enterprise Architecture: 647-268-6527
• Brian Turpin, Director, Enterprise Solutions and Data: 437-237-9039

The Legal Services division provides a broad range of corporate legal services, assists the Board of Directors to carry out their fiduciary duties, prepares cases and appears before court, and oversees the administration of the Human Rights, Harassment and Fair Access Policy. 

• Darragh Meagher, General Counsel and Corporate Secretary: 416-981-4241
• Anita Tsang-Sit, Director, Insurance & Risk Management: 416-981-4147

The Office of the CEO is responsible for the overall management and leadership of TCHC and its subsidiaries, setting the strategic direction and driving total performance consistent with the interests of the shareholder, tenants, employees and other stakeholders.

Any voicemails left for the CEO’s office regarding complaints about service or the conduct of a fellow tenant, will be assigned to the Solutions team for follow-up. If you have a complaint about service or the conduct of a fellow tenant, you can contact the Solutions team at Toronto Community Housing, either by phone at 416-981-6000 or by email at solutions@torontohousing.ca.

• Sean Baird, President & CEO: 416-981-4088

The People and Culture division provides human resources support to all staff at Toronto Community Housing through the Labour Relations and Employee Services, Organizational Development, and Workplace Health, Safety and Wellness teams.

• For general inquiries, please email: people.culture@torontohousing.ca
• Barbara Shulman, Chief People and Culture Officer: 416-981-4915
• Victoria Fichtenbaum, Director, Employee & Labour Relations: 416-981-4263
• Amzad Khan, Director, Learning and Organizational Development: 416-981-4059
• Adriana Morariu, Director, Payroll, Pension, Benefits and HR Analytics: 416-981-4112
• Kelly Schilthuis, Director, Talent Management: 416-981-4148

The Strategic Planning and Stakeholder Relations unit works closely with the Executive Team to develop the strategic objectives and outcomes of the company, establish the policy framework that governs how we conduct our business and develop our relationships with stakeholders to achieve the company’s vision and mission.

• Ada Wong, Acting Vice President, Strategic Planning and Communications: 416-981-4001
• Neil Carter, Manager, Stakeholder Relations: 416-697-6912
• Kate Serjeant, Acting Manager, Strategic Planning: 416-994-3683

The Strategic Communications team manages and delivers communications to tenants, staff, stakeholders and the public. This includes communications support for the Board, Executive team and for business units across the company.

• For media inquiries, please contact the Media team: email media@torontohousing.ca or call 416-737-1352
• For digital and brand inquiries, please contact: DigitalComms@torontohousing.ca
• Ada Wong, Acting Vice President, Strategic Planning and Communications: 416-981-4001
• Robin Smith, Director, Strategic Communications: 416-985-0459
• Zaira Shaal-Hoeber, Acting Director Digital, Brand and Content: 416-666-7465

Our job is to help tenants who are facing eviction for arrears of rent from Toronto Community Housing (TCHC).

• Melanie Martin, Interim Commissioner of Housing Equity: 416-632-7996