Tenant Services Committee

On this page

    Screen capture of a recent meeting

    Members

    Chair

    John Campbell

    Committee Secretary

    Sonia Fung
    416-981-4286
    Sonia.Fung@torontohousing.ca

    Members

    • Ubah Farah (Vice-Chair)
    • Marcel Charlebois
    • Debbie Douglas
    • Ziva Ferreira
    • Chair of the Board (voting ex-officio member)

    Executive leads

    Nadia Gouveia, Chief Operating Officer

    Mandate

    The Tenant Services Committee is established as a committee of the Board of Directors of Toronto Community Housing to assist the Board in fulfilling its responsibilities in respect of:

    • Community relations, tenant engagement and quality customer service 
    • Healthy communities 
    • Day-to-day maintenance 
    • Community safety and security 
    • Social investment 
    • Oversight of the Commissioner of Housing Equity   

    Meeting frequency

    TSC must meet once each quarter and may meet more often.

    Charter

    Please see the Tenant Services Committee charter (PDF) for more information about this committee, including its responsibilities and authority.

    Community Safety Advisory Sub-Committee 

    The Community Safety Advisory Committee, which was previously established as a subcommittee of the Tenant Services Committee, has now been dissolved. If you want to learn more about this decision, you can read the report from the April 15, 2025 Tenant Services Committee meeting