Tenant Engagement System

The tenant engagement system provides the framework for how TCHC will deliver on a commitment made by the City of Toronto through Shareholder Direction, calling for tenant input on decisions at the local and corporate levels. TCHC is committed to this effective engagement system which allows tenants from all communities across the city to get involved.

TCHC is actively working to implement Engage Together, the new tenant engagement model approved by the Board of Directors in December 2024. As part of the transition to this new system, Tenant Circles will begin meeting locally. Check this page for updates as we continue to implement the new model. 

A diagram of the new Engage Together model. The diagram is a circle with four quadrants, surrounded by arrows to represent the different components of tenant engagement: a citywide tenant committee (City), the Tenant Community Action Tables (Regions), tenant councils (Subregions), and Tenant circles (building/townhouse communities). An arrow with the words "Elected Tenant Leaders" connects Tenant Circles with Tenant Councils. The Toronto Community Housing logo is in the top right of the image.

The Engage Together model.

How tenants can get involved in the model

Tenant Circles: All tenants will be invited to join their building or townhouse community's Tenant Circle. These groups will focus on your community’s development priorities and decide how tenant funding is spent on projects and initiatives.  

Tenant Councils: Elected tenant leaders from each building or townhouse will participate in Tenant Councils. These councils will focus on leadership development, community development priorities, and initiatives.  

Tenant Community Action Tables (TCATs): These capacity-building events are open to all tenants. The first TCAT of 2025 focused on the City of Toronto’s 2025 Budget, community priorities, and how tenant advocacy last year made a difference. These meetings were held in partnership with the Mayor’s office and were a huge success. Stay tuned for more TCAT related updates later in the year. 

City-Wide Tenant Committee: A group of tenants will represent the broader tenant community and provide input on the overall Tenant Engagement System, as well as corporate policies and initiatives. These tenants will be selected through an open-call application process.