Tenant Services Committee (TSC) Meeting - January 25, 2021
Monday, January 25, 2021
8:50 a.m. to 11:25 a.m.
Virtual event
Event description
Official meeting of the Tenant Services Committee (TSC).
Meeting documents
- TSC Jan 25 2021 In-Camera Agenda V10 FINAL WEB POSTING (PDF)
- TSC Jan 25 2021 Public Meeting Documents WEB POSTING (PDF)
- TSC Jan 25 2021 Public Agenda V16 FINAL WEB POSTING (PDF)
- Item 2C - Public TSC Minutes - November 24, 2020 meeting v2 with DM edits clean (PDF)
- Item 2D - TSC - Chief Operating Officer's Report on Tenant Services and Initiatives cw clean (PDF)
- Item 2D - Appendix A - TCHC's Operational Performance Measures (PDF)
- Item 2D - Appendix B - Tenant Complaints Process Update (PDF)
- Item 2D - Appendix C - In-Suite Repairs Process (PDF)
- Item 2D - Appendix D - w attachments (PDF)
- Item 2D - Appendix E - w attachments (PDF)
- Item 3 - TSC Action Item List (PDF)
- Item 4A - TCHC Operational Performance Measures - w attachment (PDF)
- Item 4B - Tenant Complaints Process Update (PDF)
- Item 4C - Tenant Engagement Refresh Update - w attachments (PDF)
- Item 4D - Employment Opportunities for Tenants (PDF)
- Item 4E - Violence Reduction Program Service Delivery - w attachments (PDF)
- Item 5 - Contract Management Update - w attachment (PDF)
- Item 6 - Harm Reduction Policy - w attachment (PDF)
- Item 7 - Q4 2020 Tenants First Update (PDF)
- Item 8 - 2021 Public TSC Work Plan - w attachment (PDF)
- TCH Tenant Services Committee - Lawrence Heights Revitalization (PDF)
Materials posted after the meeting
Meeting recording
Written deputations
Sonia Fung
Committee Secretary
Phone:
416-981-4286
Email:
Sonia.Fung@torontohousing.ca
