Nadia Gouveia

Meet Nadia

Nadia Gouveia was named as the Chief Operating Officer on October 18, 2024.

Nadia is a passionate leader with a deep commitment to service both locally and internationally. She has worked in the non-profit sector for over 22 years, including fifteen years with Toronto Community Housing (TCHC), with a particular focus on project management and community development.  

Nadia joined TCHC in 2009 as the Social Investment Fund Coordinator. She advanced through the organization to take on a series of increasingly senior roles, including Children and Youth Manager, Community Economic Development Manager, and Director of Programs and Partnerships.  

Nadia has led numerous teams to deliver improvements in TCHC’s social and community economic development programs, benefitting thousands of tenants. These inter-divisional projects have strengthened economic opportunities for tenants, improved community safety, increased youth programming, and opened new channels of engagement for young TCHC tenants. Nadia also played a pivotal role in developing TCHC’s Confronting Anti-Black Racism Strategy, leading its development and implementation in February 2021. 

Prior to becoming Chief Operating Officer, Nadia served as the Acting Chief Operating Officer from April 1, 2022, until the time that she became permanent on October 18, 2024. While in the Acting role, she was responsible for TCHC’s response to the Swansea Mews emergency, one of the most significant crises that TCHC has faced. She and the Operations Leadership Team also achieved the lowest vacancy and arrears rates of the past decade, increased tenant satisfaction rates, instituted a program of enhanced data analysis for new insights, and delivered on the geographical realignment of services to better support building operation.  

Nadia graduated from the University of Toronto with a degree in International Development Studies, spending the early years of her career working in Africa with internationally focused NGOs.